Not completely in love with your purchase?
No problem! If the product you ordered is damaged or does not meet your standards in any way, we offer you a full refund. We are proud of our products and we claim full responsibility.
Just contact us at the email: global@smartfits.com to guide you through the return process.

Guidelines
-Our policy lasts 30 days. If 30 days have gone by since the delivery of the order, unfortunately, we can’t offer you a refund or exchange.
-To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping Cost
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the shipping cost will be deducted from your refund.
For orders over 20€ shipping cost is free, however in the case of refund the shipping cost  will be deducted from the refund amount.